Quality: We guarantee that our products are of a high quality as described in our gift pages.

Delivery: We guarantee that a gift ordered will be delivered within the time frames indicated under Shipping . If any gift is not so delivered we will provide a full refund.

Cancellation and Refunds: Flower orders may be cancelled with a full refund until the flowers have been cut to be set in the bouquet. All other gifts may be cancelled for a full refund until they have been sent for delivery. Any item sent for delivery but not delivered within the time specified under “Shipping” may be cancelled for a full refund. To cancel a gift purchase or claim a refund contact us under Contact Us on the Home Page upper menu.

Data Privacy Policy: We are committed to protect the privacy of our customers information, and we will not sell, exchange or rent out the information of any customer (including name, email address, mail address, telephone number, credit card details and transaction records) to any third party.

Payment Method & Security Policy: For all orders, you are required to make the payment online. The online transaction processing is provided by PayDollar using the highest commercially available encryption technology - 128-bit SSL encryption. All confidential information is automatically encrypted before it is transmitted, to protect the data from being read and interpreted. 3-D Secure authentication is also supported such as Verified by VISA and MasterCard SecureCode.

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